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Answers to common questions about Render.

Popular questions

How do I cancel my plan?I canceled my trial, or never meant to sign up, but I see a charge. Why?How do I make my first ad?Why is my video only a few seconds long? How do I make a 30-second ad?How do I use my own voice?It won't let me download my video.I can't sign in.How do I give my assistant or video editor access to my account?

Topics

Getting startedYour first ad, a tour of Render, and where things are.3 answers Making adsVideos, voices, scripts, pictures, and downloading your ads.16 answers SocialPosting to your accounts, the calendar, comments and messages.6 answers AutopilotRender running your Meta, Google and YouTube ads, Email Outreach and Direct Mail.12 answers Brand KitYour business, logo, colors and products, and more than one business.3 answers Plans & billingYour free trial, credits, receipts, canceling and refunds.15 answers Account & teamSigning in, your team, and using Render from ChatGPT or Claude.11 answers Fixing problemsSomething stuck, failed, or not what you expected.6 answers

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