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Terms of Service

Last updated: October 15, 2026

01Agreement to Terms

These Terms of Service ("Terms") are an agreement between you and Render AI, Inc. ("Render," "we" or "us"). By creating an account or using Render's website, app, API or MCP server, you agree to these Terms and to the additional terms of each service you turn on. If you use Render for a business, you accept these Terms for that business and confirm you have the authority to. If you don't agree, don't use Render.

Please read "Dispute Resolution": it requires most disputes to be settled by individual arbitration rather than in court or in a class action, and explains how to opt out.

02Description of service

Render is an AI marketing platform for businesses. Depending on your plan, it includes:

  • Making ads and content with AI: video ads, images, graphics and animations
  • Social posting: posting, scheduling and an inbox for Instagram, Facebook, TikTok and YouTube (see "Social posting" below)
  • Render Autopilot: AI management of your Meta advertising (see "Render Autopilot" below)
  • Email Outreach: emails to businesses you want as customers, sent on your behalf (see "Email Outreach" below)
  • Google Ads management: AI management of Google Search campaigns in your own Google Ads account (see "Google Ads management" below)
  • YouTube Ads management: AI-made video ads, run as YouTube campaigns in your own Google Ads account (see "YouTube Ads management" below)
  • Direct Mail: postcards Render designs, prints and mails for you (see "Direct Mail" below)
  • Teams, and access through our API and MCP server (see "Teams, the API and MCP" below)

What each plan includes is shown on our pricing page and in the app. We may add, change or remove features. Features marked beta or preview are offered as they are and may change or end.

03Account registration

To use Render, you must:

  • Be at least 18 years old
  • Give accurate information and keep it up to date
  • Keep your login secure (we recommend turning on two-step sign-in)
  • Tell us at once about any unauthorized use of your account
  • Take responsibility for everything done through your account, including by teammates you invite and by apps or AI assistants you connect

04Acceptable use policy

You agree not to use Render to:

  • Break any law, including advertising, consumer-protection, anti-spam, privacy and anti-discrimination laws
  • Infringe anyone's intellectual property, privacy or publicity rights
  • Make false or misleading claims, present an AI-made person as a real customer or expert, show made-up reviews or testimonials, or imply an endorsement that doesn't exist
  • Impersonate any person, business or brand, or make deceptive deepfakes of real people
  • Use anyone's voice or likeness without their permission, or a minor's voice or likeness
  • Make sexual content involving minors, or sexually explicit, hateful, violent or harassing content
  • Run political, electoral or social-issue ads, or ads for housing, employment or credit, through Render's ad management services
  • Advertise anything illegal, or anything the ad platforms prohibit (for example weapons, illegal drugs or unlicensed gambling)
  • Send spam, or any unsolicited message except through Email Outreach as its terms allow
  • Access other accounts or our systems without permission, disrupt Render, or get around its limits or safety filters
  • Scrape Render, or use it or its output to build a similar product
  • Resell Render or give others access to it without permission

We may remove content, refuse to publish or send it, or pause a service that breaks these rules.

05Intellectual property rights

Render's platform

Render, its software, design and brand belong to Render and its licensors. We give you a limited, non-exclusive, non-transferable right to use Render under these Terms.

Your content

You keep ownership of what you upload. You give Render a worldwide license to host, copy, process, adapt, display and transmit it as needed to provide and secure Render and the services you turn on, including sending it to our service providers and to the platforms you tell us to post or advertise on. The license ends when you delete the content, except for copies in backups and anything already published. We don't use your content to train AI models.

AI content license

As between you and Render, you own the ads, images, videos, graphics, animations, scripts, captions and other output Render makes for you, and Render assigns you any rights it has in them. You may use that output for any lawful purpose, including commercially: in paid ads and posts on any platform, on your website and in your store, in email and in print, worldwide, without royalties and with no time limit, including after your plan ends.

  • Music, sound effects and voiceovers are generated for you by Render's AI providers, not taken from song or stock libraries. They are licensed to you, royalty-free, for use in your output. You may not sell, license or distribute them on their own, for example as a music track, a sound pack or a voice.
  • People Render generates (AI actors and presenters) are synthetic and aren't meant to look like any real person. You may use them in your output, but not to impersonate a real person or to pass them off as a real customer, employee or expert (see "AI-generated content").
  • Fonts are open-source fonts from Google Fonts, plus Inter, which you may use in your output.
  • AI output may not be protected by copyright, and others may receive similar output, so Render can't give you exclusive rights in it.
  • What you bring stays yours or its owner's: your uploads, logo, product photos and songs, your own voice and face, and the website and example ads you point Render at. You confirm you have the right to use them this way. Render uses example ads you share only as inspiration.

Feedback

If you send us ideas or feedback, we may use them without any obligation to you.

06Plans, trials and billing

Plans and automatic renewal

Paid plans are billed in advance, monthly or yearly, at the price shown when you subscribe. Your plan renews automatically at the end of each billing period, at the then-current price, until you cancel. We will tell you before a price change takes effect, and you can cancel before it does.

Free trial

A free trial lasts 3 days. When it starts, we place a temporary hold of up to your plan's monthly price on your card to check it. The hold is released right away and is not a charge, though your bank may show it for a few days. Unless you cancel before the trial ends, your plan starts when it ends and we charge the plan's price, monthly or yearly, to your card.

There is no management fee for Render Autopilot, Google Ads or YouTube Ads during a free trial: the fee starts the day your trial ends, and trial days are never billed. You can use Email Outreach and Direct Mail during a trial: they are charged as their sections below describe, and using them doesn't end your trial.

Cancelling

You can cancel at any time in Settings → Plan and billing. Your plan stays active until the end of the period you have paid for, then ends. A trial you cancel before it ends is never charged. Services billed separately stop or end as their own sections below describe.

A monthly plan may be offered a pause instead: your plan stays active until the end of the period you have paid for, then billing pauses (no charges and no new credits) until it restarts on the date shown, or sooner if you resume it.

When your plan ends, moves down or pauses

Render Autopilot, Google Ads, YouTube Ads, Email Outreach and Direct Mail come with the Ultimate and Enterprise plans. If your plan ends (you cancel or a payment isn't made), you move to a plan below Ultimate, or billing pauses, Render stops all of them: it pauses the ads it runs for you on Meta, Google and YouTube (they stay in your ad accounts, paused), stops Email Outreach and retires its sending addresses, and stops your Direct Mail campaigns. Autopilot posting comes with the Pro, Ultimate and Enterprise plans: if your plan ends, moves below Pro or billing pauses, Render turns it off and cancels the posts it scheduled. If your plan ends or billing pauses, your other scheduled social posts are cancelled too. A pause stops them from the day billing pauses until it restarts. Nothing restarts on its own: when your plan includes them again, you turn each one back on.

Credits

Plans include a monthly allowance of credits for making content (annual plans get theirs each month too). Credits reset at the start of each monthly period. Unused credits don't roll over, have no cash value, can't be transferred and end when your plan ends.

Usage beyond your plan

If you switch on usage-based pricing (Ultimate plan), credits you use beyond your plan's monthly credits cost $0.02 each, up to the monthly limit you set, and are charged to your payment method on file as you go: each time $50 of extra usage builds up, and for any remainder at the start of the next month. You can switch it off or change the limit at any time in Settings.

Generations through Render's API or MCP server use your plan's credits first (25 credits per generated second). Once they run out, further generations cost $0.25 per generated second, billed in arrears on your plan's invoice, up to $2,000 a month unless you set a different limit.

Other charges

The management fees for Render Autopilot, Google Ads and YouTube Ads, and the charges for Email Outreach and Direct Mail, are billed separately, as their sections below describe.

Payment and taxes

You authorize us and our payment processor, Stripe, to charge your payment method for all fees when due. Prices don't include taxes: you are responsible for sales tax, VAT and similar taxes, which we collect where required. If a payment fails we may retry it, and may pause paid features until it is paid.

Refunds: 30-day money-back guarantee

Every plan comes with our 30-Day Money-Back Guarantee. If you're not satisfied, ask within 30 days of a plan payment and we will refund that payment in full to your original payment method. A refund ends your plan right away. The guarantee covers your plan's price. It doesn't cover the ad spend the ad platforms bill you directly, the management fees for Render Autopilot, Google Ads and YouTube Ads, usage-based or API charges, Email Outreach or Direct Mail, which follow their own sections of these Terms. We also give any refund the law requires.

07Render Autopilot (Meta advertising management)

Render Autopilot (in these Terms, "Render Performance") is an optional service, available on the Ultimate and Enterprise plans, in which Render's AI agent creates ad creative and launches, manages and optimizes advertising campaigns in a Meta (Facebook and Instagram) ad account you connect. This section applies when you use it, in addition to the rest of these Terms.

Your authorization

When you connect a Meta ad account and accept these terms in the product, you authorize Render to access that ad account and the Page, Instagram account and pixel you select, and to create, edit, pause and resume campaigns, ad sets, ads and creative on your behalf, within the settings you choose: your budget, your approval level, and any rules you give the agent. The approval levels are: Suggest only and Ask me before every change, in which changes wait for your approval; Ask me before new ads go live, in which new ads (and any new campaign) wait for your approval, while the agent may make other changes within your rules without asking first, including pausing ads that are clearly underperforming; and Hands-off (the default), in which the agent may make changes within your rules without asking first, including launching its first campaign at the daily budget you gave it. At every level, changes to your budget wait for your approval (the agent may suggest one), and the agent may pause ads without asking to stop runaway spending. You can change these settings, pause the agent, or disconnect at any time.

You remain the advertiser

The ad account, its campaigns and its results remain yours. You are the advertiser of record: Meta bills your ad spend to you directly, and you are responsible for your ads complying with Meta's Advertising Standards and applicable law, for the products and offers you advertise, and for the accuracy of the business information and assets you give us. Render does not pay for or guarantee your ad spend. Render Performance does not support ads in Meta's Special Ad Categories (credit, employment, housing, or social issues, elections and politics); the agent will decline to run them.

Management fee

Render Performance costs a management fee of 10% of the total ad spend in each connected ad account, including campaigns Render did not create, for each full day Render manages that account. The fee starts the day after setup is complete (you have set a budget for Render's campaign, handed Render one of your campaigns, or asked Render only to make ads for you to launch). It does not apply to any day on which the agent is paused, whether by you, because your plan no longer includes Render Performance, or because a payment is overdue, or to the day you stop managing an ad account or disconnect. Spend is taken from Meta's reporting for each day in the ad account's time zone once Meta has finalized it (about three days later), converted to US dollars at the European Central Bank reference rate for that day, and billed monthly in arrears as its own monthly charge to the payment method on your Render account. No fee applies to days during a free trial: the fee starts the day your trial ends, and trial days are never billed. There is no minimum fee. The fee is in addition to your plan price and to your ad spend, and is non-refundable except as required by law.

The management fee is billed on its own invoice each month, separate from your plan; it is not a separate subscription. To stop it, stop managing the ad account (or disconnect it) in Render Performance: you can have Render pause its campaigns as you stop or leave them running, the agent makes no further changes, and the account's data is deleted within 30 days. No fee accrues for the day you stop or any day after it; the fee for days before it is billed on the next monthly invoice. To have Render Performance manage an ad account again, add it again and accept these terms; the fee applies again from then as described above, and never to the days in between.

AI-generated creative

The agent generates ad images, video, voiceover and copy using AI models. You are responsible for reviewing creative before it runs when your approval level asks you to, and you confirm you have the rights to any assets you upload (including any people who appear in them), including brand materials, product photos and finished ads you ask Render to run as they are. Meta may label AI-generated or AI-edited content. The agent is designed not to make unsupported claims, depict real people without your assets, or imitate other brands, but it can make mistakes.

No guarantee of results

Advertising results depend on many factors outside our control, including Meta's delivery and review systems. We do not guarantee any level of sales, leads, cost per result or return on ad spend. Your budget is the daily budget on your campaigns in Meta: Meta's delivery can briefly exceed a daily budget, and actions depend on Meta's reporting, which can be delayed.

Suspension, disconnection and plan changes

Disconnecting ends Render's access: when you disconnect Meta, Render deletes its access token at once and can no longer see or change anything in your ad accounts, and when you stop managing an ad account, Render stops accessing that ad account. Either way the agent makes no further changes of any kind, including safety pauses, and the fee stops accruing from that day. Your campaigns keep running as they are unless you pause them in Meta. If your subscription ends, you move to a plan below Ultimate, or your plan's billing pauses while an ad account is still connected, Render pauses the campaigns it runs for you and the agent stops making changes; the fee stops accruing from that day (for a pause, the day billing pauses). Campaigns you run yourself are left as they are. You can still view your results, stop managing or disconnect, and nothing restarts on its own: when your plan includes Render Performance again, you turn it back on. If a payment for your plan or for the management fee fails, we will tell you; if it is still unpaid 7 days later, the agent stops making changes (the same safety pauses aside) until it is paid, and the fee does not accrue meanwhile. Your campaigns keep running either way. We may also pause the agent on an account if Meta restricts it or to prevent harm. To the maximum extent permitted by law, Render's total liability arising from Render Performance is limited to the management fees you paid for it in the three months before the claim, and Render is not liable for your ad spend or for actions taken by Meta.

Meta's terms

Your use of Meta's products remains subject to Meta's own terms and policies. Render accesses your Meta data only as described in our Privacy Policy.

Render connects to Meta through its service provider Zernio, which holds your Meta login and carries out Render's requests; your Meta data passes through Zernio only for that purpose.

Render is not affiliated with, endorsed or sponsored by Meta Platforms, Inc. Facebook and Instagram are trademarks of Meta Platforms, Inc.

09YouTube Ads management

YouTube Ads management is an optional service, available on the Ultimate and Enterprise plans, in which Render's AI agent makes video ads for your business and runs them as YouTube campaigns in a Google Ads account you own. This section applies when you use it, in addition to the rest of these Terms, including "Google Ads management" where it applies to the same account.

Your authorization

When you accept these terms in the product, you authorize Render to link your Google Ads account to Render's Google Ads manager account (if it isn't already) and, on your behalf and within the settings you choose (your goals, your area, your daily budget and your approval level): to make videos for your business; to upload them to YouTube through Google Ads, unlisted, to a channel Google manages for your account; and to create, edit, pause and resume YouTube campaigns, ad groups, ads and assets in the account. Render changes only the campaigns it creates.

The videos

Render makes the videos from your brand, your website, your products and, if you choose, your existing ads. You confirm you have the rights to anything you give Render to use. Videos may include people, voices and scenes made with AI. Render tells Google which videos are made with AI, and never presents an AI-made person as a real customer or shows made-up reviews or testimonials. You can pause or retire any video at any time. Making the videos is included in your plan, within the fair limits Render sets each month.

You remain the advertiser

The Google Ads account, its campaigns, the uploaded videos and their results remain yours. You are the advertiser of record: Google bills your ad spend to you directly, and you are responsible for your ads complying with Google's and YouTube's advertising policies and applicable law, and for the accuracy of the business information and offers you give us. Render does not pay for or guarantee your ad spend.

Management fee

Render's fee is 10% of the total Google Ads spend in the connected account, for each day Render manages Google Search or YouTube in it, on the terms in "Google Ads management" above. Running both in the same account is one fee, never two.

Leaving

You can stop at any time from the YouTube Ads page. When you do, Render stops making and changing your videos, and you choose whether its YouTube campaign keeps running or pauses. If Render doesn't also run Google Search in the account, the fee stops that day and Render removes its access to the account within 3 business days.

If your plan ends, moves below Ultimate or its billing pauses, Render pauses its YouTube campaign and stops making and changing your videos, as "Google Ads management" describes for Search. Nothing restarts on its own: when your plan includes YouTube Ads again, you turn it back on.

Google's terms

Your use of Google Ads and YouTube remains subject to Google's own terms and policies. Render is not affiliated with, endorsed or sponsored by Google LLC or YouTube. YouTube and Google Ads are trademarks of Google LLC.

10Email Outreach

Email Outreach is an optional service, available on the Ultimate and Enterprise plans, in which Render finds businesses you want as customers, sends them short emails on your behalf from web addresses and inboxes Render sets up for you, and sends you the replies. This section applies when you use it, in addition to the rest of these Terms.

Who is emailed

Email Outreach is for reaching businesses and people at businesses, never consumers. Render chooses the businesses from your description and from public business listings and business contact sources, and emails them only where the law of the recipient's country allows it (currently the United States, the United Kingdom, Canada, Australia, Ireland and New Zealand). Render never emails anyone who has asked not to be contacted through Render, and honors every request to stop.

Your responsibilities

You are the sender of these emails. You confirm that your business name, postal address and the offer in your emails are accurate, that you can deliver what you offer, and that you will not use Email Outreach to promote anything unlawful or anything listed in our Acceptable Use Policy. You will answer interested replies in good faith and stop contacting anyone who asks. You agree to indemnify Render for claims arising from the content of your emails or your offer.

Your sending addresses

Render registers look-alike web addresses for your business and creates inboxes on them; they point to your website and are never your own domain. They are held and operated by Render and its providers for as long as you use Email Outreach. When you stop, no more emails are sent, but the inboxes stay open for 30 days after the last email so anyone who writes back can still ask not to be contacted again; then they are retired.

Price and billing

Email Outreach costs $49 a month for your sending setup (your web addresses, inboxes, their warm-up and the sending service) plus $0.05 for each email sent, on top of your plan. The first month is charged when you start; after that, each month's $49 and the emails sent in the month that ended are charged together, and emails are also charged whenever they reach $50. You set the most emails Render may send in a month, so a month never costs more than $49 plus $0.05 per email up to that limit. Pausing stops emails (and their charges) but not the monthly fee. Canceling takes effect at the end of the billing month. If a charge fails, sending pauses until it is paid. Sending setup fees are not refunded once the web addresses are bought.

You can start Email Outreach during a free trial: the $49 and your emails are charged as above, and your trial carries on. If your plan ends, moves below Ultimate or its billing pauses, Render stops Email Outreach: no more emails are sent, and your sending addresses are retired as described above. Nothing restarts on its own.

No guaranteed results

Render does not promise any number of replies, leads or sales, or that every email reaches an inbox.

11Direct Mail (postcards)

Direct Mail is an optional service, available on the Ultimate and Enterprise plans, in which Render designs postcards with you and has them printed and mailed by its print partners. This section applies when you use it, in addition to the rest of these Terms.

Your approval and payment

Nothing is printed until you approve a price shown to you. Each batch of cards, including each batch of an ongoing campaign, is charged to your payment method before it prints, and an ongoing campaign never spends more than the daily budget you set for it. You can pause or cancel any campaign at any time. Cards cancelled before they print, and cards our print partners could not mail, are refunded. Cards that have been printed or mailed cannot be recalled and are not refundable, except for printing defects. You can mail during a free trial: you pay for the cards, and your trial carries on.

If your plan ends, moves below Ultimate or its billing pauses, Render stops your campaigns: nothing new prints, cards not yet printed are refunded, and cards already printed still arrive. Nothing restarts on its own.

Your list and your content

You confirm that you may lawfully mail the people on any list you upload or enter, that you will honor requests to stop, and that everything on your cards is true and lawful, including any offer, price, claim or deadline. You may not mail content that imitates government or official mail, checks or invoices, sweepstakes or prizes, or anything our print partners or postal services do not allow. Render may refuse, pause or cancel mail that breaks these rules. Addresses Render obtains for you (such as homes near your customers) are licensed for your campaigns with Render only.

Delivery and results

Delivery times are estimates set by postal services, and some postal services do not report delivery. Render does not guarantee delivery dates or any number of responses or sales. To the maximum extent permitted by law, Render's total liability arising from Direct Mail is limited to the amount you paid for the cards concerned.

12Social posting

Social posting is an optional service in which you connect Instagram, Facebook, TikTok and YouTube accounts so Render can post and schedule for you, show your results, and gather comments and messages in one inbox. This section applies when you use it, in addition to the rest of these Terms.

Your authorization

When you connect an account, you log in through Zernio, Render's service provider for social connections. You authorize Render to publish and schedule the posts you approve, to set their options (such as captions, visibility and labels), and to read the account's profile, posts, results, comments and messages. If you turn on Autopilot posting, you also authorize Render to plan, make and publish posts within the settings you choose, without asking first unless you keep "Ask me before posting" on. TikTok posts always wait for you to confirm them. You can disconnect an account at any time.

Autopilot posting comes with the Pro, Ultimate and Enterprise plans. If your plan ends, moves below Pro or its billing pauses, Render turns Autopilot posting off and cancels the posts it scheduled that haven't gone out. If your plan ends, its billing pauses or it no longer includes posting, your other scheduled posts are cancelled too. Nothing restarts on its own.

Your posts

You are responsible for what is posted from your accounts, including posts Render makes for you, and for following each platform's rules. Render adds the platform's AI label to posts made with AI where the platform offers one. For YouTube, you answer whether each channel is made for kids, and Render uses that answer for every upload; Render won't post to a channel for you until you answer.

Platform terms

Posting to YouTube uses YouTube API Services. By using it, you agree to be bound by the YouTube Terms of Service, and the Google Privacy Policy applies. Posting to TikTok, Instagram and Facebook is subject to those platforms' own terms and policies. Platforms may change or limit what Render can do at any time. Render is not affiliated with, endorsed or sponsored by TikTok, YouTube or Google.

13AI-generated content

Render uses AI models to make scripts, images, video, voices, music and copy. AI output can be inaccurate, can resemble output made for others, and can include people, voices and scenes that aren't real. Render's safeguards reduce these risks but don't replace your review.

  • Review content before you publish it or let Render publish it, and make sure every claim, price, offer and deadline in it is true and that you can back it up.
  • Don't present an AI-made person as a real customer, employee or expert, or show made-up reviews or testimonials. Disclose AI-made people where the law requires it.
  • Follow the AI providers' rules for generated content too: the Google Generative AI Prohibited Use Policy, the OpenAI Usage Policies and the ElevenLabs Prohibited Use Policy.
  • Where a platform offers an AI-content label, Render turns it on by default when it posts what it made for you, and it declares YouTube ads to Google as AI-generated.

What you may do with what Render makes is in the AI content license.

14Voices and likenesses

You may upload or clone only your own voice and likeness, or those of someone who has given you written permission to use them this way, and never those of a minor or a public figure. Before you add photos or recordings of other people, you confirm you have their permission. Voice features are provided with ElevenLabs, and your use of them must also follow the ElevenLabs Prohibited Use Policy. You can delete a voice or likeness at any time; our Privacy Policy explains how we handle them.

15Teams, the API and MCP

  • Teams: on plans that include it, you can invite people to work in your account. You are responsible for what they do there, and you can remove them at any time.
  • API and MCP: keep your API keys secret. You are responsible for all use of your keys and of any AI assistant you connect through MCP. Use is subject to the limits in our documentation, and charges are described in "Plans, Trials and Billing". We may suspend a key that is misused or puts Render at risk.

16Copyright complaints

We respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act. To report content on Render that you believe infringes your copyright, send our designated agent a notice that includes: your physical or electronic signature; the work you say is infringed; the material you say infringes and where it is on Render; your contact details; a statement that you believe in good faith the use isn't authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner.

Designated agent: Copyright Agent, Render AI, Inc., 2261 Market St, Ste 19827, San Francisco, CA 94114, USA; email support@tryrender.ai.

If your content was removed and you believe that was a mistake, you may send a counter-notice as the law allows. We close the accounts of repeat infringers in appropriate circumstances.

17Third-party services

Render works with services we don't control, including ad and social platforms, AI model providers and print partners. Your use of them is subject to their terms and policies. We aren't responsible for what they do, for their availability or for their changes, and they may limit or end what Render can do with them.

18Service limitations

We work to keep Render reliable but cannot guarantee:

  • Uninterrupted or error-free service
  • Specific results, sales or reach
  • Compatibility with every third-party platform
  • That every feature will always be available

Render doesn't give legal, tax or financial advice.

19Privacy and data protection

Our Privacy Policy explains how we handle personal information. When you give Render personal information about other people (for example leads, contact or mailing lists, teammates, or people who appear in your content), you confirm you have the right to do so and have given any notice and obtained any consent the law requires, and Render processes that information on your behalf. If you need a data processing agreement, contact us.

20Disclaimer of warranties

RENDER IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DON'T WARRANT THAT AI OUTPUT WILL BE ACCURATE OR UNIQUE, OR THAT ANY AD, POST, EMAIL OR POSTCARD WILL PRODUCE RESULTS.

21Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENDER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM YOUR USE OF RENDER, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RENDER'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR RENDER IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID RENDER IN THE 12 MONTHS BEFORE THE CLAIM AND $100, OR TO THE LOWER LIMIT A SERVICE'S OWN SECTION SETS. SOME JURISDICTIONS DON'T ALLOW THESE LIMITS, SO THEY MAY NOT APPLY TO YOU.

22Indemnification

You agree to defend, indemnify and hold harmless Render, its affiliates, and their officers, directors, employees and agents from any claims, damages, losses and expenses (including reasonable legal fees) arising from your content; your ads, posts, emails and mail; your products and offers; your use of Render; or your breach of these Terms or the law.

23Termination

You can stop using Render and delete your account at any time. We may suspend or end your access, or any service, if you break these Terms or a platform's rules, don't pay, put Render or others at legal or other risk, or if the law requires it. Where reasonable, we will tell you first and give you a chance to fix the problem. If we end Render for you for any other reason, we will refund any prepaid fees for the unused period.

When your account ends, your right to use Render ends and we delete your data as our Privacy Policy describes, so download anything you need first. Sections that by their nature should continue (such as ownership, payment obligations, disclaimers, limits of liability, indemnification and dispute resolution) continue.

24Governing law

These Terms are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law principles. Subject to "Dispute Resolution", you and Render agree to the exclusive jurisdiction of the state and federal courts located in Delaware.

25Dispute resolution

Talk to us first. Before starting a claim, send a written description of the dispute to support@tryrender.ai or to our mailing address, and we will try to resolve it informally for 60 days.

Arbitration. If we can't, you and Render agree that any dispute arising from these Terms or Render will be resolved by binding individual arbitration administered by the American Arbitration Association, under its Consumer Arbitration Rules if you use Render as an individual for personal purposes, and its Commercial Arbitration Rules otherwise. The arbitrator decides questions about the scope and enforceability of this agreement to arbitrate. The arbitration may be held by video or in the county where you live or work.

Exceptions. Either of us may bring an individual claim in small claims court, and either of us may go to court to stop the infringement or misuse of intellectual property.

No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding, and an arbitrator may not combine the claims of different people. If this paragraph can't be enforced for a claim, that claim goes to court, not arbitration. YOU AND RENDER WAIVE ANY RIGHT TO A JURY TRIAL.

Many similar claims. If 25 or more similar arbitration demands are filed by or with help from the same lawyers or organizations, they will be administered under the American Arbitration Association's mass arbitration rules.

Opting out. You can opt out of this arbitration agreement by emailing support@tryrender.ai within 30 days of first accepting these Terms, with your name, your account's email address and a statement that you opt out. Opting out doesn't affect the rest of these Terms.

Changes. A change to this section won't apply to a dispute we already knew about, and you can reject a change by emailing us within 30 days of it.

26General

  • These Terms, the policies they mention and the terms you accept for each service are the whole agreement between you and Render about Render.
  • If a provision can't be enforced, the rest still applies, and not enforcing a provision isn't a waiver of it.
  • You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets.
  • We aren't liable for delays or failures caused by events beyond our reasonable control, including outages of the platforms and providers Render relies on.
  • You may not use Render if you are in, or act for, a country or person subject to U.S. sanctions, or in breach of export laws.
  • We may send you notices by email to your account's address or in the app; you can send notices to support@tryrender.ai or our mailing address.
  • These Terms don't create a partnership, joint venture or employment relationship between you and Render.

27Changes to Terms

We may change these Terms. If a change is material, we will tell you by email or in the app at least 14 days before it takes effect, except for changes required by law or that only add new services, which may take effect sooner. If you keep using Render after a change takes effect, you accept it; if you don't agree, stop using Render and cancel.

28Contact information

For questions about these Terms, contact us at:

Email: support@tryrender.ai
Mail: Render AI, Inc., 2261 Market St, Ste 19827, San Francisco, CA 94114, USA